Cheetah Messaging Review 2021: The Solution to Your Marketing Woes?

Cheetah Messaging offers businesses the solution to tirelessly working to deliver emails across the world with personalized content for drawing customers in. See if it can help you automate the sending of emails, effectively analyze results, and enhance your customers’ experience.

Cheetah Digital Review
Targeted emails Best for
2 /5
Rating
$ Not disclosed /mo
Starting Price
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Table of Contents

    Written by Ria du Plessis - Digital Marketing Expert

    Updated 9/2/2021

    Cheetah Messaging in a nutshell

    Free Plan: No
    User Accounts: Dependent on price
    Segmentation and Geo: Yes
    Delivery by Time zone: Yes
    Free Trial: No
    Means of Use: Most devices can use Cheetah Messaging
    Industry: Media, Marketing, Technology

    Key features and workflows

    Creating Email Campaigns and Managing

    These features allow users to form and oversee marketing campaigns.

    Emails sent/opened and links clicked

    You can review how many emails were simply ignored

    Deliverability rate and delivery by time zone (spam)

    Changing your delivery rate can avoid your emails getting marked as spam, which can happen if they’re repeatedly delivered at the same time too regularly

    Creating and importing email lists

    There’s a simple system for manually inputting your current contacts

    Split tests and A/B tests

    Split testing is supported, but you’ll have to dictate the groups yourself

    Personalization

    The options for personalization are limited, mainly concerning names and job titles

    Reporting and Analysis

    Analyzing contact data is the best way to enhance the customer experience, and can be done with the following.

    Engagement reports (Email open rate and CR tracking)

    The Customer Engagement Suite enables you to collect actionable open rate data

    Segmentation 

    You can segment contacts manually, any way you’d like

    Social media tracking

    Cross-channel messaging reviews engagement on several social media platforms

    ROI analysis 

    The reporting and analytics center has an intuitive ROI calculator

    Integrations

    There are numerous options for adding third party programs.

    API integrations

    Cheetah Messaging currently uses Optimove API

    Integrations with these platforms: Ecommerce, Shopify, Magento, Bigcommerce and Woocommerce 

    None of the above are partnered

    CRM Integrations

    CRMNEXT can be synced with this service

    Social Media integrations

    Most popular social network apps are supported

    Apps 

    There’s a rather limited number of partnered apps

    Plugins

    WordPress marketing plugins are optional

    Automation

    Step-by-step guides to commonly used automation can enhance your customers’ experiences and more effectively encourage new sales, while taking work off your hands - a win-win for everyone. 

    Design and Ease of Use

    The use of these services requires some level of technical expertise, although this could be learned quite quickly.

    Drag and Drop Interface

    Drag and drop only applies to segmenting customers, although it certainly saves time in this regard

    Landing page creator 

    You’ll have to use third-party software to create a landing page

    Email templates 

    While you can create your own templates, there are none available as standard

    Sign up forms within newsletter tool (opt in-opt out process)

    Again, you’ll have to rely on third-party software to create signup forms

    Pricing

    There’s no indication of the pricing structure anywhere on the internet, and to have any idea you’ll need to apply for a plan, armed with your relevant business details.

    Customer Service

    For customer service, call the support line on 1 844 655 5466.

    Summary

    Cheetah Messaging has a decent range of choices for automation, saving you time and making possible some tasks that might previously have been very difficult, such as sending emails 24/7. It’s sorely lacking, however, in the design department, essentially leaving you to fend for yourself when it comes to drafting emails, web pages, and newsletters, and the total silence in regards to pricing is suspect.

    SendX is a transparent email marketing tool that offers an equal abundance of choice for automation, but with much more scope to design and tweak your emails. You can even auto-edit outgoing emails based on your latest reports.