ClickDimensions Review 2020

ClickDimensions offers a comprehensive marketing cloud for your business. Paired with Microsoft Dynamics, it’ll allow you to record and store all customer interaction and response data, and to act on this to boost not just customer engagement, but also brand recognition.

ClickDimensions Review
Marketing teams Best for
3 /5
$ 499 /mo
Starting Price
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Table of Contents

    Written By Jason Rowse - Digital Marketing Expert

    Updated: 09/02/2021

    ClickDimensions in a nutshell

    Free Plan: No
    User Accounts: Unlimited
    Segmentation and Geo: Yes
    Delivery by Time zone: Yes
    Free Trial: No
    Means of Use: Any internet-accessible device
    Industry: eCommerce, marketing, technology

    Key features and workflows

    Creating Email Campaigns and Managing

    You can use these features to create and oversee your campaigns.

    Emails sent/opened and links clicked

    You can sync any link to be constantly tracked, even on your webpages

    Deliverability rate and delivery by time zone (spam)

    Take complete control over who receives emails and when for optimal response

    Creating and importing email lists

    An import tool lets you swiftly upload your contact lists, regardless of size

    Split tests and A/B tests

    You can choose to split test in whatever way you see fit


    You can automate the personalization of certain aspects of emails, such as a customer’s profession

    Reporting and Analysis

    A detailed analysis section allows you to overview data, or go into even customer-specific data.

    Engagement reports (Email open rate and CR tracking)

    Every email sent will be recorded for if it’s opened and when


    You can choose from some auto-segmentation option, or group contacts however you like

    Social media tracking

    You can track the clicks on your social media broadcasts

    ROI analysis 

    Use the CaseStudy tab to assess the metrics and ROIs of previous campaigns


    You can integrate with a number of third-party applications, as follows.

    API integrations

    The ClickDimensions API can utilize your personal programming

    Integrations with these platforms: Ecommerce, Shopify, Magento, Bigcommerce and Woocommerce 

    You can use any of the above applications

    CRM Integrations

    FreshWorks and HubSpot are two of hundreds of potential CRM options

    Social Media integrations

    Most popular social media apps can be synced


    Zapier puts you into contact with thousands of potential apps


    You can use most popular plugins


    The ClickDimensions marketing automation can be used to automate most aspects of your email marketing campaigns, like the creation of the entire campaign, web intelligence, creating forms and landing pages, and auto-filling personalization details.

    Design and Ease of Use

    The following features can be used to generate fresh campaigns.

    Drag and Drop Interface

    The drag and drop feature is present in every build mode, saving time and the need for technical expertise

    Landing page creator 

    You can auto-create personalized landing pages

    Email templates 

    You can auto-generate or create your own email templates

    Sign up forms within newsletter tool (opt in-opt out process)

    The creation of personalized optional signup forms can be automated 



    $499 per month


    $699 per month

    Customer Service

    There’s a handy blog to give you some guidance, and if you need to contact the team, you can do this via email at, or over the phone on +1 888 214 4228.


    ClickDimensions has some stellar options for boosting customer awareness of your brand through large scale automation. You should also be able to improve their engagement, with personalization options at every stage of your campaign, and the automation of most of the creative side could save you and your team a huge amount of time. The big downside here is the astronomical price.

    For a similar service in regards to the many automation options, but with a much more reasonable starting price, try Sendinblue, where your outgoing email volume is taken into account when deciding your costs.