Sailthru Review 2020

Sailthru specializes in personalizing emails so that any number of your contacts can receive messages tailored to their interests.

Sending personalized emails Best for
3 /5
$ Quote based pricing /mo
Starting Price
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Table of Contents

     Sailthru in a nutshell

    Free Plan: No
    User Accounts: Multiple accounts dependent on what you pay
    Segmentation and Geo: Yes
    Delivery by Time zone:Yes
    Free Trial: No
    Means of Use: Computer and mobile
    Industry: Technology, media, blogging

    Key features and workflows

    Creating Email Campaigns and Managing

    You can use the following features to control your various campaigns.

    Emails sent/opened and links clicked

    The data that proves which links are clicked and by who is permanently stored on your account

    Deliverability rate and delivery by time zone (spam)

    You can monitor and change your delivery times according to current successes

    Creating and importing email lists

    One downside to this service is that you have to enter all contacts manually

    Split tests and A/B tests

    Choose up to five test segments to perfect your emails


    You can personalize a number of aspects, but Sailthru will automatically store data on any user who’s engaged with your content and will personalize mail accordingly

    Reporting and Analysis

    You’re provided with robust reporting on your audience and user activity.

    Engagement reports (Email open rate and CR tracking)

    The analytics overview shows you how many of your emails are being read


    There are some auto-segment options, or you can group contacts manually

    Social media tracking

    Clicks on your social media widgets are monitored and reported

    ROI analysis 

    By inputting your expenditure, you can quickly calculate your current ROI


    A fair number of addons are supported.

    API integrations

    Sailthru API allows you to interact programmatically with various features

    Integrations with these platforms: Ecommerce, Shopify, Magento, Bigcommerce and Woocommerce 

    Only Magento is currently partnered here

    CRM Integrations

    There are several customer relation apps, such as KickDynamic

    Social Media integrations

    There’s a number of integrated Facebook and Instagram applications


    Only 18 companies currently have supported apps


    The popular WordPress plugin is an option, along with a handful of others


    The advanced automation software lets you automate a number of different functions, giving you extra time to focus on new leads or developments. A unique option is that you can populate emails with user-specific terms, meaning thousands of clients can feel they’re receiving a personalized service.

    Design and Ease of Use

    The design interface is a little less intuitive than with competitors, but you still won't need any prior experience.

    Drag and Drop Interface

    The Email Composer has a feature to casually organize your emails’ appearances

    Landing page creator 

    The creation of a landing page is a little more effort than emails, but there are blog posts to give you advice

    Email templates 

    You can choose from a number of templates, or even design your own, but that’ll require some coding experience

    Sign up forms within newsletter tool (opt in-opt out process)

     You can use JavaScript API or HTML to create signup forms


    Pricing with Sailthru isn’t straight forward, and there’s no suggested minimum, or even benchmark figure. The website states that the price is based on how many users you have in your system. This could be good or bad, depending on your business type, but either way, there’s no indication of what this price will be.

    Customer Service

    You can call a phone line for support 24/7 on 877 812-8689, or email your query to


    When searching for the correct service to assist you with your online marketing, Sailthru might well be the choice for you. It’ll serve you best if you’re looking to keep your current customers engaged, rather than acquiring new ones. This is due to its features for tailoring each email based on the specific user’s online interests. However, even if this is exactly what you're looking for, it’s hard to recommend a service that isn’t forthcoming with its prices.

    For a similar option, try SendX. You can use this software to keep current customers engaged and entice new ones, and the price is reasonable and transparent.